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 Users suddenly can't connect

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Kattington
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Game username : Kattington
Server : Azoptaos (Co-owner)
Female Posts : 103
Join date : 2013-03-01
Age : 18
Location : Somewhere else

PostSubject: Users suddenly can't connect   Mon Sep 01, 2014 4:16 am

I was informed that our server was not working, so I checked the server console and saw that all users had suddenly disconnected. I restarted the server, checked to make sure my ports were forwarded correctly, then checked to ensure my IP hadn't changed somehow. Nothing at all has changed to my knowledge, but nobody else can connect to the server but me. The server was running fine and users could connect before; I changed nothing on my computer.

Anyone have the slightest idea what could've gone wrong?

(i apologize for how poorly written this is, but i'm tired and sick)
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GlaciaTheWolf
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Game username : Glacia, GlaciaIceWolf, GlaciaTheWolf
Server : Canis lupus (Owner/creator) DD (member)
Female Posts : 977
Join date : 2013-12-09
Age : 21
Location : Ohio

PostSubject: Re: Users suddenly can't connect   Mon Sep 01, 2014 6:16 am

Hmm, try to make a new server IP, if that doesn't work, make sure both your internet and computer Ip's are the same. If that fails, try rebuilding
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lazyzim

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Server : Dragon's Den
Male Posts : 737
Join date : 2011-11-27

PostSubject: Re: Users suddenly can't connect   Tue Sep 02, 2014 6:22 am

Check your antivirus has not updated and locked the ports out.
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Hyper
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Game username : Hyper
Server : Azoptaos
Male Posts : 483
Join date : 2014-02-09
Age : 19

PostSubject: Re: Users suddenly can't connect   Thu Sep 04, 2014 1:10 am

We can't make a new IP because all our users are on her old IP, and our next update has changes to the point that all characters will be deleted. Therefore we need our players to be able to get on and grab their coat info. Kind of the main concern right now.

Kat disabled her antivirus and restarted, but still no luck.

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GlaciaTheWolf
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Game username : Glacia, GlaciaIceWolf, GlaciaTheWolf
Server : Canis lupus (Owner/creator) DD (member)
Female Posts : 977
Join date : 2013-12-09
Age : 21
Location : Ohio

PostSubject: Re: Users suddenly can't connect   Thu Sep 04, 2014 1:54 am

What do you mean coat info?
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Hyper
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Game username : Hyper
Server : Azoptaos
Male Posts : 483
Join date : 2014-02-09
Age : 19

PostSubject: Re: Users suddenly can't connect   Thu Sep 04, 2014 2:25 am

I added new marking coloration options and I'll need to delete all the old characters as they're now broken. Users will have to remake their characters.

Regardless, we really can't wait any longer. I'm taking the server from Kat and will hopefully be able to host. So I guess this is solved

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lazyzim

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Server : Dragon's Den
Male Posts : 737
Join date : 2011-11-27

PostSubject: Re: Users suddenly can't connect   Thu Sep 04, 2014 4:00 am

Quote :
We can't make a new IP because all our users are on her old IP, and our next update has changes to the point that all characters will be deleted. Therefore we need our players to be able to get on and grab their coat info. Kind of the main concern right now.

Did you put your IP address into the solution. Not a good idea as IP's can change. I put my server name there and use NOIP.com to redirect any calls for my game to the current ip address of my server. I can then update the redirector at any time with a new IP address.

~Lazyzim~
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Hyper
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Game username : Hyper
Server : Azoptaos
Male Posts : 483
Join date : 2014-02-09
Age : 19

PostSubject: Re: Users suddenly can't connect   Thu Sep 04, 2014 8:46 pm

Huh. My IP is in there, yes, but interesting. I'll take a look at that, thank you Lazy

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